The number one reason attendees come to CS Week is robust content. Conference 47 is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning and networking opportunities in support of the utility CX Puzzle: Billing & Payments, Contact Center, Credit & Collections, Digital Engagement, Disruptors, Field Services, and Strategies & Analytics.

Conference 47 will present on May 2 – 4, 2023 in Charlotte, NC. We are confident that our utility and vendor communities will be ready and excited to participate in what they’ve come to expect from CS Week – robust content, formal and casual learning opportunities, and valuable networking.

Conference includes General Sessions, Workshops, Exhibit Hall, Attendee Orientation, Innovation Alley, Thursday Night Special Event, Women in Utilities and more!