Validos

Event

Administrative Professionals Series: Positive Assertiveness in the Workplace

April 25 - April 26, 2023

ONLINE

WEBINAR

Administrative professionals are in a position to communicate on behalf of their bosses and to communicate information to their bosses that is necessary for good decision making. This two-part course will reiterate that there is a right and a wrong way for you to state your case. The right way is in a forthright, positively assertive manner. You will gain insight into how to avoid pitfalls that get in the way of positive communication and how to operate with more confidence. A section on confidently making decisions will also be covered. The result will be enhanced communication and decision-making skills.

Customer Service

Electric

Administration

Northwest Public Power Association (NWPPA)

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Event Information

Utilities: $220 - $420

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