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OPEN
2025
June
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Released selection consultant RFP in November of 2023.Whitlock Consulting Group was awarded this in April 2024. Dates not exact but have attached utility website as reference. read more
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OPEN
2025
August
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Request for Proposals for Software and Implementation Services for a Utility Billing (UB) Software Systems Environment
Open August 23, 2025 . Closes October 08, 2025
The City of Stillwater (City) is soliciting Proposals from Proposers capable of satisfying the needs for software and consulting services to implement a new software systems environment to address the City’s needs related to Utility Billing (UB). read more
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OPEN
2025
August
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Released selection RFP in February 2024.Will award the contract in the fall of 2025 to begin the project in 2026. read more
UPCOMING
2026
January
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There is no RFP yet for the CIS , but they are contracting with a selection consultant to choose one.. Selection RFP attached for Reference read more
UPCOMING
2026
January
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An RFP for the Selection Consultant is attached and closes on 8/13/25 so assuming an RFP for new systems in January 2026. read more
UPCOMING
2026
January
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Naperville has a bid out for a selection consultant for a new Utility Billing System. Expect RFP for new CIS forthcoming, read more
CLOSED
2023
May
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Advisory Services for a Utility Website, Telephony Solution and Customer Information System
Open May 17, 2023 . Closes June 23, 2023
The Albemarle County Service Authority (ACSA) invites qualified firms and individuals to submit responses to its request for proposals for a Customer Experience/CIS/Website Enhancement/Phone System Analysis/Project Management Services. The ACSA will select a firm or individual to provide the services requested using the Competitive Negotiation Procedure for Non-Professional Services as outlined in the Virginia Public Procurement Act. read more
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CLOSED
2023
October
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RFP for Water Customer Information System (CIS) Consultant
Open October 31, 2023 . Closes December 07, 2023
The City of Fort Worth (City) invites qualified consulting firms to participate in this Request for Proposal (RFP) read more
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CLOSED
2024
April
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The Albemarle County Service Authority (“ACSA”) is issuing this Request for Proposal (RFP) to a select a service provider (“Responder” “Provider”) to replace their existing on-premise telephony solution with Call Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS) solution. read more
CLOSED
2025
May
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The project is structured to align the Utility billing project goals with the business vision and goals of the City to create business-driven criteria for the selection of an enterprise solution. Considering current business capabilities, the project has defined the future processes and enabling tools that are critical for delivering lasting business value. The project has defined business and software requirements, and the City is read more
CLOSED
2025
May
CLOSED
2025
June
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The Albemarle County Service Authority (“ACSA”) is issuing this Request for Proposal (RFP) to select a solution and service provider (“Responder” “Provider”) to replace their existing Customer Information System (CIS), BillMaster as well as enhance their customer experience with a new customer portal and implement a Mobile Fieldwork solution.The ACSA seeks to contract and partner with a single prime Provider for professional and technology services. read more
CLOSED
2025
June
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WMLP will replace its current customer information and utility billing system in 2025-2026 and is seeking proposals for this project. This Request for Proposal (RFP) outlines the applications and services that WMLP will procure, and invites qualified utility information technology companies, vendors, or providers to submit proposals that can meet these requirements.As part of the Town of Wellesley’s enterprise architecture, WMLP uses the shared Tyler read more
CLOSED
2025
July
CLOSED
2025
July
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Seminole County Utilities Division is seeking proposals for Customer Information and Billing System (CIS) services in order to replace the current system and integrate with JD Edwards (JDE) our enterprise resource planning (ERP) software. read more
CLOSED
2025
July
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Customer Information, utility Billing, CRM, and Mobile Workforce Managment replacement
Open July 11, 2025 . Closes August 28, 2025
The City of Fort Worth is requesting proposals from qualified firms for the provision of a complete, turn- key Customer Information and Utility Billing system (CIS), Customer Relationship Management (CRM), and Mobile Workforce Management System (MWFM), to be utilized by Fort Worth Water Department (FWWD). read more
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