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CLOSED

2023

May
  • Advisory Services for a Utility Website, Telephony Solution and Customer Information System

    Albemarle County Service Authority (ACSA) Urban Area . Charlottesville, VA
    Open May 17 . Closes June 23, 2023

    The Albemarle County Service Authority (ACSA) invites qualified firms and individuals to submit responses to its request for proposals for a Customer Experience/CIS/Website Enhancement/Phone System Analysis/Project Management Services. The ACSA will select a firm or individual to provide the services requested using the Competitive Negotiation Procedure for Non-Professional Services as outlined in the Virginia Public Procurement Act. read more

    Customer Engagement
    Utility Billing
CLOSED

2023

October
CLOSED

2024

April
  • CCaaS and UCaaS Solution RFP

    Albemarle County Service Authority (ACSA) Urban Area . Charlottesville, VA
    Open April 05 . Closes May 03, 2024

    The Albemarle County Service Authority (“ACSA”) is issuing this Request for Proposal (RFP) to a select a service provider (“Responder” “Provider”) to replace their existing on-premise telephony solution with Call Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS) solution.  read more

    Utility Billing

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